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Version 1.1 · Last updated: 30 September 2026

If you are in immediate danger

Call the local emergency number — 999 or 112 in the UK, 17 or 112 in France, 911 in the US.

In the UK, if you cannot speak safely, call 999 from a mobile, cough or tap if you can, and when prompted press 55. That is the Silent Solution — it tells the operator your call is genuine and puts you through to the police. Pressing 55 does not tell them where you are, so give your location if you can.

These are the numbers from section 9 of our Safety Guidelines, with more on each, and further services in the UK, France and the United States. It is a signposting page: almost nothing on it is us. The organisations below are independent of Chérie, and you do not need to have used Chérie, or to tell us anything, to contact any of them.

1. In the UK

WhoNumberFor what
Emergency services999 or 112Immediate danger, or someone seriously unwell.
Silent Solution999 from a mobile, then 55If you cannot speak safely. Cough or tap if you can, and when prompted press 55 — you will be put through to the police.
Police, non-emergency101Reporting a crime that is not an emergency, including after the fact.
Ask for AngelaAsk at the barIn a venue that takes part, ask staff for “Angela” and they will help you discreetly. More in section 2.
Rape Crisis England & Wales0808 500 2222Free, 24 hours a day, every day of the year, for anyone aged 16 or over in England and Wales affected by rape, sexual assault, sexual harassment, child sexual abuse or any other form of sexual violence — no matter when it happened.
Samaritans116 123Free, day or night, 365 days a year, from any phone in the UK and Ireland — whatever you are going through.
National Domestic Abuse Helpline (England), run by Refuge0808 2000 247Free and confidential, 24 hours a day, if you are experiencing domestic abuse.
National Stalking Helpline (England and Wales), run by Suzy Lamplugh Trust0808 802 0300Free advice if you are being stalked, or are worried about someone who is. Open 9.30am to 8pm on Mondays and Wednesdays, and 9.30am to 4pm on Tuesdays, Thursdays and Fridays.

In England, you can also call NHS 111 and choose the mental health option for urgent mental health help, and the Hub of Hope directory at hubofhope.co.uk lists mental health support services near you.

Some of these services cover only England, or England and Wales. We will add services for Scotland and Northern Ireland as we check each one; until then, email us at hello@cherie.social and we will help you find one.

2. Ask for Angela

If you feel unsafe, uncomfortable or threatened in a bar, pub, club or restaurant in the UK, go to the bar and ask a member of staff for “Angela”.

It is a recognised code phrase. In a venue that takes part in the scheme, staff will understand that you are asking for help and will support you discreetly, in the way you want — helping you to leave, helping you to stay, or calling security. You do not have to explain, and you do not have to justify it to anyone.

Venues that have signed the scheme’s pledge are shown on the map at askforangela.co.uk.

3. Outside the UK

These numbers work only from inside that country; 112 also works anywhere in Europe, including the UK. If you are somewhere else, use the local emergency number, and email us at hello@cherie.social if you need help finding a service where you are.

France

WhoNumberFor what
Emergency services17 (police) or 112An emergency — 17 for the police, 112 for any emergency service.
114, by text114If you cannot speak aloud safely, or you are deaf or hard of hearing, text 114 and you will reach the emergency services in writing. Free, 24 hours a day.
Violences Femmes Info3919Free and anonymous, 24 hours a day, 7 days a week, for women affected by any form of violence, and the people close to them.

United States

WhoNumberFor what
Emergency services911Immediate danger, or someone seriously unwell.
988 Suicide & Crisis LifelineCall or text 988Free and confidential, 24 hours a day, if you are struggling or in crisis.
RAINN National Sexual Assault Hotline800-656-4673Free and confidential, 24 hours a day, after sexual assault or abuse.
National Domestic Violence Hotline800-799-7233Free and confidential, 24 hours a day. You can also text START to 88788.

4. Telling us

Report a member from her profile — open it from a private chat (⋯ → Report) or from your Experience’s group chat (⋯ → Report, then choose her) — or email hello@cherie.social. You can tell us as much or as little as you want. We will:

  • have a person read it — we aim to within 24 hours — and, if someone may be at risk, suspend her account first and look into it after;
  • aim to tell you the outcome within seven days, by email;
  • never tell her who reported her;
  • keep your report and our records, even if her account is deleted;
  • take action on her account — a warning, suspension or removal;
  • support a police report if you want to make one, including providing what we hold; and
  • never require you to make a police report as a condition of us acting.

You can also block her. When you block someone, she can no longer message you directly, and neither of you can book an Experience the other is already booked on. If you are both already booked on the same one, tell us and we will move one of you.

Whether you tell the police is your decision and yours alone. Nobody at Chérie will pressure you either way.

If your complaint is about us — a decision we made, something we got wrong, an account we restricted — that has its own route and its own timescales, at cherie.social/complaints.

5. Where else to look on this site

  • Safety Guidelines — what we do, what we cannot do, and what helps. Practical rather than legal. Worth reading before your first Experience.
  • What we check — exactly what we check about a member, and what we do not.
  • Community Guidelines — what we expect from each other, and what happens when it goes wrong.
  • Complaints & Appeals — how to tell us something is wrong, and how to challenge a decision.
  • Child Safety Standards — our policy on child sexual abuse and exploitation, and how to report it.
  • Privacy Policy — what we hold about you, and how to get a copy of it or have it deleted.

6. Keeping this page right

We check every number on this page against each service’s official website before we publish a change to it, and at least every six months. The numbers were last checked on 30 September 2026. If you call one of these and it does not go where this page says it goes, please tell us at hello@cherie.social — that is the most useful email we could get.

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Cherie Social, Inc. (trading as Chérie), a corporation incorporated in the State of Delaware, United States
353 Lexington Avenue, 4th Floor, 534, New York, NY 10016, United States
hello@cherie.social